AI Agents & Automation
Automate repetitive back-office work with AI-assisted workflows and agents that read, decide and act inside your systems, with a person approving what matters.
A lot of office work is reading something, deciding what it means and typing the result into another system. We automate that work with AI-assisted workflows: sorting emails and tickets, preparing quotes, updating records and producing reports.
Agents get narrow permissions, every action is logged, and anything with financial or customer impact goes to a person for approval. Automation should remove busywork without adding risk.
What’s included
Process mapping
Finding the steps worth automating and measuring the time they take today.
Workflow automation
Pipelines that combine rules, AI and your existing systems.
AI agents
Assistants that look up, draft and update records through approved tools.
Approval steps
Review queues for actions that need a person’s sign-off.
Audit logging
A record of every input, decision and action, ready for review.
Monitoring & tuning
Tracking accuracy and time saved, and adjusting as your process changes.
Typical projects
- Email and support ticket triage
- Quote and order entry from emails or PDFs
- Weekly operations and sales reports
- Lead qualification and CRM updates
- Reconciling data between systems
Tools & technology
- Python
- Node.js
- LLM tool calling
- Model Context Protocol
- Queues & schedulers
- Your existing APIs
Frequently asked questions
Is it safe to let AI act in our systems?
With the right limits, yes. Agents get the minimum permissions they need, every action is logged, and sensitive actions require approval.
What if our process changes?
Workflows are configured, documented and monitored, so updating them is routine maintenance rather than a rebuild.
How do we measure success?
We record the time and error rate before automating and report the same numbers afterwards.
Often paired with
AI Integration
Add large language model features to your software: assistants that answer from your documents, smarter search, summaries and data extraction.
Learn moreAPI & Systems Integration
Connect your website, store and back-office systems, including payment gateways, shipping carriers, ERP, CRM and accounting, so data flows without re-typing.
Learn moreLocal Model Training & Private AI
Fine-tune open-weight language models on your data and run them on your own servers or private cloud, so sensitive data never leaves your control.
Learn moreReady to get started?
Tell us about your systems and goals, and an engineer will reply with next steps for AI Agents & Automation.